Your own mail account
E-mails with a voice card are always sent by your own mailbox – either by pasting, or Speeeak hands them straight to your mailbox (Plus). Here is how to set that up.
Everything you send to others from within Speeeak – voice card e-mails, voice replies to visitors of your widget – goes through your own mail account. Speeeak never sends in your name from its own addresses. There are two reasons: your recipients see you as the sender, and nobody can misuse other people's addresses.
Picture it like this: Speeeak writes the letter and sticks the voice card on it – you put it in the postbox yourself, with your own sender address.
Set up in three minutes
- Account → Account → E-mail sending → “Set up e-mail sending”.
- Choose a provider. Server, port and encryption are prefilled; for “Own mailbox” you enter them yourself.
- Enter username and password/key, check sender name and sender address.
- “Save and send test e-mail” – Speeeak immediately sends a test e-mail to your account address. If it arrives, sending is active.
Speeeak only hands anything over after a successful test e-mail. If the connection fails, you see the server's error message directly on the page.
Which credentials you need
| Provider | Server · port | User / password |
|---|---|---|
| Own mailbox (IONOS, STRATO, ALL-INKL, Hetzner …) | listed by your provider under “SMTP” or “Set up e-mail program”, usually port 587 | full e-mail address / mailbox password |
| Google Workspace / Gmail | smtp.gmail.com · 587 | your address / app password (Google account → Security → App passwords) |
| Microsoft 365 / Outlook | smtp.office365.com · 587 | your address / password or app password; “SMTP AUTH” must be allowed in the account |
| Brevo | smtp-relay.brevo.com · 587 | login e-mail / SMTP key (Brevo → SMTP & API) |
| Postmark | smtp.postmarkapp.com · 587 | server API token as user and password |
| Amazon SES | email-smtp.eu-central-1.amazonaws.com · 587 | SMTP credentials from the SES console (not the regular AWS keys) |
| Mailgun | smtp.eu.mailgun.org · 587 | postmaster@your-domain / SMTP password |
| Resend | smtp.resend.com · 465 | “resend” / API key |
The templates are built into the form – you choose the provider, the rest is filled in.
Sender address and deliverability
- The sender address must match your account (for mailboxes: the mailbox address; for services: an address or domain verified there). Otherwise the server rejects the mail or it ends up in spam.
- With mail services it is worth setting up SPF/DKIM for your domain – the service shows you the required DNS records.
- Speeeak keeps to 50 e-mails per day and account; your provider's limits apply in addition.
Security
- The password is stored encrypted and used only for sending. Nobody – not even the Speeeak admin area – sees it in plain text.
- You can remove the account at any time (Account → E-mail sending). After that Speeeak hands nothing over for you any more; “Paste into my e-mail” and “Open e-mail” keep working.
- For services we recommend a separate key just for Speeeak, which you can revoke in the service at any time.
What does not go through it
Speeeak's own system e-mails to you – order confirmation, invoice, password link, notification of new widget messages – still come from Speeeak. They go only to you, never to third parties.